How to start a courier business
Creating a courier business is profitable from the moment it begins to operate, and who has not made use of this service either by sending a package or receiving it in the comfort of your home?
What Services can be provided with a courier business?
The services that can be provided with a courier business range from carrying something small and valuable, such as keys, a cell phone or a charger that someone forgot, and could not pick them up due to lack of time, distance or forgetfulness, to large packages or documents, as well as money transfers and many other additional services.
Courier Market Size
As you can see below, in 2021, the courier market size is expected to be worth 403.61 billion euros, and we have a great increase in the size of the courier market every year.
Courier business key players
this is a list of top famous courier key players in global.
- DHL International GmbH
- FedEx Corporation
- United Parcel Service of America Inc.
- Americord Registry LLC
- Medical Couriers Inc.
- Network Global Logistics
- Aylesford Couriers Ltd.
- Medical Courier Services Ltd.
- MedLine Express Services Inc.
- CitySprint (UK) Ltd
- Yamato
- Japan Post Group
- United States Postal Service
- SG Holdings
- DTDC
- Royal Mail
Top 9 Of The Best Tips To Create A Courier And Parcel Business
Below you will find 9 tips that will help you in the entrepreneurship and creation of your courier company. Which by the way will serve as a guide to start your profitable courier business.
1- Develop a business plan from the beginning.
The first thing you should do, as in any business, is to
have a business plan, which includes, in this case, an office where you can
take calls, take a list of potential customers, control the messengers, the
transport that you are going to use, as a bicycle, motorcycle, truck, car,
whether they are own or rented vehicles, or also contracts with couriers with
motorcycles or with their own external vehicles.
It will also be necessary to establish what the necessary
work implements will be to create a courier business, such as a desk, a chair,
a landline phone, a computer (in which you will carry out all the commercial
and financial movement), as well as the program that you will use to keep the
database of all your clients, and a printer to print the invoices of the users.
Your business plan must include a detailed investment, which
must contain all the calculations of what you need to start, as well as the
costs and profits that you will obtain in each operation. It can serve as a
guide to inform you with other companies about how the shipment of
correspondence or packages is quoted and what is the delivery time.
Remember that your courier and parcel company must carry it
out responsibly, inspiring trust from the beginning and focusing on offering
excellent customer service. Keep in mind that you must set the goal of
outperforming your competition, and customer service is one of the most
vulnerable points in most courier companies, so it will be a point that you can
take advantage of a lot in your favor.
Do not forget that from the first courier management (pick
up and / or deliver), you must keep track of working hours.
2- Establish an office.
As in any business it is important that you have your
workplace, in this case it will be your office and to begin with, you can
create it at home, which will make it easier for you to deduct taxes and rental
expenses.
If you are unexpectedly presented with a transportation
business in which you must use a truck or van, and you do not have it, then you
can rent a vehicle or contract that delivery with someone who does this type of
work, it will be a good option while your business of Messaging grows, then you
can buy the right vehicle for your business needs.
3-Creation of a name or company name and licenses for
specialized messaging.
You must Create a Name or Company Name for your messaging
service. When we talk about specialized courier we refer to a courier that is
dedicated to transporting documents, correspondence, small packages, etc.
courses to learn For this case in each country there is a
Government Office that issues a License for specialized (or non-specialized)
Messaging. In this office, they explain some rules that every courier business
must meet. For example:
All shipments must have an individual identification number.
If the client requests it, they must have collection at home.
The courier service must issue an admission or guide receipt
for each shipment, which must include: -Identification number of the shipment.
-Date and time of admission. -Shipping weight in grams. -Value of the service.
-Name and full address of the sender and recipient, -Date and time of delivery.
All courier shipments must be accompanied by a copy of the
admission receipt or guide, attached to the shipment. Specialized courier
shipments are characterized by the speed of delivery.
The service must be provided with delivery times not
exceeding 24 hours, in urban service. 48 hours in national service anywhere in
the country. 96 hours in international service. The user can demand the
delivery date of the shipment, where the date and time of delivery and signature
and identification of the recipient are stated.
These are some points that may vary according to the
regulations that govern each country.
Prohibitions: This same government office regulates the
prohibition of transporting some articles or materials, such as: a) Live or
dead animals not dissected. b) Narcotics (morphine, cocaine, etc.). c) Objects
that by their nature or packaging may cause damage to postal employees, or may
stain or deteriorate the other shipments with which they are packed together.
d) Explosive, flammable or dangerous materials; e) Cash and other valuables,
such as coins, platinum, gold and silver, manufactured or not, representative
currency bills or any other value to the bearer, fine stones or any precious
object; f) Toxic or poisonous chemicals, g) Weapons, ammunition and military
elements of all kinds, among others.
4- Identify residential or commercial customers.
You must choose what type of clients you want to provide
services to: residential, commercial, or both. What kind of shipments will be
made, collected and delivered, such as: personal gifts, letters, checks and
money orders, service receipts, small, medium or large packages, perishable
items such as fruits, flowers or others. Everything you decide must be in accordance
with your transport capacity and with the time well distributed.
5- Establish rates.
To create a courier business, it is of basic importance to
establish the rates that will be charged according to the weight, size and
urgency of delivery of the packages, taking into account the type of customers
and the distance in kilometers, if applicable. .
To do this, you must call the courier services and obtain
this information, each time, until you complete your data to regularize the
cost of the service.
6- Establish the Advertising that you will carry out to
publicize your Messaging business.
So that they know you and know where to locate you, it is
essential that you make a good publicity of your business, for this I recommend
that you have your website, that you figure in the Yellow Pages in print and
online, and that you create a presence in social networks such as Facebook and
Twitter. If you don't know how to make a website, then you can hire a designer
to create it for you.
Your website should contain cards, flyers, brochures, and
collateral. In addition, this stationery should be on hand to give it to your
clients or to distribute it in warehouses, hospitals, office buildings,
companies and wherever you can leave it. Place your website on Google.com and
Yahoo.com. As well as you must register it in the online business directories.
The more you make your courier business known, the greater the impact you will
have on the market.
7- Get clients.
Offer a personalized service, emphasizing the attention that
your company provides to customers, and leave a business card, along with a
brochure that broadly describes your services, this can be done with managers
or owners, whether it is a company or a residence.
Leave flyers at points of sale to attract customers. Visit
office buildings, schools, clinics, hospitals and leave your advertising there
with all your data: Address, Email, Website and description of the services
offered by your courier company.
8- Establishes an operational and administrative order.
It is imperative to keep a record of each operation, a
record of the collections and one of the deliveries. Make compliance,
responsibility and timely attention a hallmark of your business.
9- Hire staff.
In the same way that your business grows, you will need to
expand it and hire people to carry out the functions that you can no longer
perform, for example, drivers, receptionist, an accountant, people who answer
the phones, assistants of various trades, etc.
Your job at that time is to create the Accounts of your important clients such as corporate companies, with which you will stabilize your income, offering them a discount for regular deliveries and like any good manager, be aware of the operation of each one and of all the areas that make up your courier business.
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